This policy explains the payment methods available through AmazingYE and the payment verification and order confirmation process. Customers are advised to use only the official payment information displayed on the website or app.

1. Payment Methods within the Republic of Yemen

AmazingYE currently accepts payments via the following local e-wallets:

* Mobile Money: Point Number 905678
* Pocket: Point Number 523614
* My Wallet: Point Number 880099
* Hasib: Point Number 1302227

Collection Point Name for all wallets:

Amazing Shop for Medical Supplies

Customers must ensure the correct collection point name appears before completing the transfer.

2. International Transfers

Customers outside Yemen can pay via:

Western Union or MoneyGram

Beneficiary Information:

Beneficiary Name:

Mohammed Abdulrahman Abdullah Zabarah

Phone:

+967737544445

Customers are advised to keep the transfer receipt until its receipt is confirmed.

3. Proof of Payment

After completing the transfer, the customer must upload a clear image of the payment notification or transfer receipt using the designated field in the request, or send it via the official communication channel upon request.

The proof of payment should, whenever possible, show the amount, transaction number or reference, and transfer date.

4. Payment Confirmation

Submitting an image of the receipt does not automatically confirm payment.

After submitting the request, its status will be:

Pending Payment Verification

AmazingYE's team will review the transfer and match it with the request. After confirming receipt of funds, the request status will be updated to:

Payment Confirmed

Then, the request or service will begin processing according to its nature. 5. Do Not Send Confidential Data

AmazingYE does not ask customers to send:

* Wallet password.

* PIN.

* One-Time Password (OTP).

* Financial account login details.

Customers should not share this information with anyone claiming to represent AmazingYE.

6. Amount Required

Customers must transfer the final amount shown in the order or invoice.

For services with fluctuating prices based on availability, such as airline tickets or hotels, customers must wait until the final price is confirmed before transferring.

7. Transfer Fees

The e-wallet or money transfer company may charge a transfer fee.

Unless otherwise agreed upon, the customer is responsible for the transfer fees charged by the financial institution, ensuring that AmazingYE receives the full amount required to fulfill the order.

8. Incomplete Payments

If the amount received is less than the order value, the order will remain pending payment, and the customer will be contacted to pay the difference.

Full processing will not begin until the required amount is received, unless AmazingYE agrees otherwise in writing.

9. Overpayments or Duplicate Payments

If an overpayment is made or the order is paid twice by mistake, the transaction will be reviewed, and the outstanding amount will be refunded according to the cancellation and refund policy after payment verification.

10. Transfers to Incorrect Information

The customer is responsible for verifying payment information before sending any funds.

If the transfer is made to a number or account not affiliated with AmazingYE, the customer should immediately contact the relevant wallet or money transfer company to attempt a refund.

11. Payment for Medical Services

Amazing Medical services are processed after payment verification, unless otherwise agreed upon.

The possibility of a refund after the medical file review or consultation confirmation is subject to the cancellation and refund policy.

12. Payment for Travel and Visas

For Amazing Travel and Amazing Visa services, it may be necessary to review the application, availability, and price before directing the customer to payment.

Payment of the visa service fee does not guarantee visa issuance, as the decision to issue a visa remains with the relevant authority.

13. Payment for Products

For Amazing Store, an order is not considered ready for processing or shipping until payment is confirmed, except for any other payment methods that may be officially adopted in the future.

14. Fraud Prevention

AmazingYE may temporarily suspend an order and request additional information if there is a discrepancy between the order details and proof of payment, or if an invalid transaction is suspected.

The regulation of electronic payment services in Yemen is subject to a regulatory framework published by the Central Bank of Yemen for payment system providers and related services.

15. Changes in Payment Methods

Payment methods may be added or discontinued in the future.

The payment methods and information displayed on the website or application at the time of order placement are the official reference. Customers should not rely on any previously stored payment information.

16. Payment Message to Customer

The following message may be displayed on the checkout page:

Select your preferred payment method, complete the transfer, and then attach the payment receipt to finalize your order. Your order will be confirmed after verification of payment receipt.